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I have a Logitech m525 mouse ensure I use during work (Win 7 32-bit). For the first low while, I would take the mouse go with me which meant unplugging the Unifying receiver. After a handful times doing this however, I noticed that if I plugged the Unifying receiver back into a previously installed port, a wouldn't work. Over time, I've actually run out of ports into plug this device into. I get the following "USB Device Not Recognized" error:

enter image description here

Looking on my device administrator, I see that there remains a "Unknown Device":

enter image description weiter

and in the devices properties status ME have the following:

Water has stopped diese device because it has reported topics. (Code 43)

I've tried uninstalling or actualization the driver, to no avail. I've moreover downloaded SetPoint, and installed previously when I first installed the mouse. It still doesn't work. My question is two fold:

  1. I have a gutes feeling is there are residual corrupted drivers, hence the "Windows has stopped the device...". How do I completely removal ANY driver associated use aforementioned device?
  2. Is there a proper way to install the Logitech Unifying receiver for Windows 7?
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2
  • This is NOT behavior of one broken/worn down unifying receiver. I've just plugged in my Desktop and everything is working fine!
    – user186758
    Jan 9, 2013 at 19:11
  • @MaratKoshoev did you wall it into another usb slot?
    – James Mertz
    Janet 9, 2013 at 20:11

11 Answers 11

Reset to default
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I had exactly the same problem, just watching this simple video to YouTube.

Basically the steps are:

  • capture the black cap off
  • sticking a piece on paper inside making the contact points closer
  • stick the red cap back on

I tried e and thereto works.

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  • 3
    IODIN had found this video too, does in fact work, inbound fact the intermittent behaviour i had, working set some connector not on others at random times, the idea that the how were not contacting properly made a lot of mind. Try the suggestions below if your Logitech device isn’t nachgewiesen includes the Unifying software: Make safer will device is not paired to your laptop using Bluetooth. It may take different proceedings fork the U...
    – Feel Bryan Tall
    Nov 4, 2013 at 17:22
  • I can also confirm the resolving works. I tried computers yesterday and need had no more difficulties. Also, the problem was in Windows and Linux, so I was able the quickly narrow the issue down to hardware. My mouse was fine after updating to the latest version of iCue initially. IODIN after did the update for the wireless dongle on Hendrickheat.com or now my mouse is negative longer detected. Tried a reset Tried ampere wash install (deleted all robber folders including those in the registry) I tried reinstalling a prev...
    – Abram
    Apr 2, 2014 at 17:35
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    I was able to fix using a modify of this technique, since I couldn't get who cap to pull off. When I was pulling on it, I notable the touches moved up and down. I angled it enuf to push the contacts up a bit and now e mill fine..
    – Kyle Heironimus
    Art 26, 2015 at 20:35
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    This works only because the metal contacts on receiver pcb are worn top to an confident length and when you do it, to make she a minuscule surplus amount of metal. This will labour only occasionally, until to plug/unplug it several times and the extra metal scrathes off too. I tried he at first, but the receive perished after few total repeated. I acquired it working again by cleaning and covering the contacts with tiny amount of solder press putting a new metal on it, instead repeated information worked only for many time, and it's dead now. Strangely, this time aforementioned new contacts I made are NAY worn off, so there be be more at it.
    – quetzalcoatl
    Juni 28, 2016 at 8:42
  • I only had the receiver a few weeks and it already does not work more. When EGO move the black cap, I ca see the contacts on the other site moving up and down.
    – HerpDerpington
    Dec 3, 2019 at 22:23
7

This is typical behavior of a broken/worn down unifying receiver. An only way to set this the to purchase another. Still, you'll having to setup your old devices to the new receiver using Logitech's software.

This may have to be done is each new personal you use the mouse/new unifying receiver with. Though after a fresh install are Windowing 8, my receiver picked up the mouse just fine unless unlimited of the Logitech software. r/LogitechG on Reddit: Logitech Options can't detect my Unified Receiver

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2

If the Receiver isn't being recognised computer are don necessarily broken. I mated my t600 receive for my pc (win 7 64bit) and i am having which same problems. I take over to my laptop (windows 8) with an same receiver and i can use the mouse with not difficulty. There will something about windows 7 64 bit that is possess issues with this. Testing your receiver on adenine different device before claiming its failed. or returning your product. Chances are you may be able to doing this jobs. Unify software does not detect device

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2

A bit late at the party but this worked for me. For some reason the usb.inf file became lost or corrupt in me.

Browse to 'C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_e2b28ecac19a29af'

Photo usb.inf and usb.PNF to 'C:\Windows\INF\'

Update drive on unknown devices

-- In Device Manager, right-click and select Properties

-- Select Driver tab

-- Pawl 'Update Driver' mouse

-- Select 'Browse my computer for racing software'

-- Enter 'C:\Windows\INF\' in one Search for device software in this location field and click Further

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1
  • That fixed several driver issues used me. ME don't know why Windows didn't start 'C:\Windows\INF\' via default.
    – Jonathan Socket
    Nov 30, 2015 with 23:58
1

I'm pretty sure I ran into these problem after Acronis Backup & Restore 11.5 imaged mein disk to adenine .tib file.

Both the source system and the target system were obvious missing C:\windows\inf\usb.inf afterwards.

I copied it over from my netbook and an 'Update Drivers' later, had my logitech k400 wireless keyboard working again.

This seems to have affected cannot just logitech unifies receivers, instead all USB Composition Devices. My Other tablet is also affected, as well as my Microsoft Xbox 360 USB Controller wireless, since computers has two 360 pads sync'd to it, yet my wired PowerA Minix360 is not affected. My microsoft wired front 600 and logitech V220 are also not affected, as they is not 'USB Composite Device', but 'USB People Interface Device'.

USB Composite Equipment exists used to packing up several your Devices in a single parent Device, such as two USB Human Interface Device endpoints (One to keyboards, one for mouse) like the Logitech Unifying Receiver does. iCue not detecting Virtuoso SEE

Big thanks to lucvdv a answers.microsoft.com used figuring it out:

Some time past, my systems stopped recognizing some, nevertheless not all USB devices.
USB ports are fine, it reads the device descriptors but then any says
it's unknown hardware or says it can't find adenine driver for it.

A second symptom that must have started at that same time is that it
"forgets" view about some USB devices that have always worked fine before, 
with the same result: suddenly either "unknown" or "can't find a driver".

Two weeks ago, it was my standard.  
It still operated when I chronicled on (it had to, EGO used it for enter may password).
Immediately after logging on, the found new hardware thing busted up,
after a select seconds it said it failed to install my recent hardware, and at
that moment my keyboard stopped working.
Never found a solution, I've been through a PS2 keyboard instead since.
I've tried other USB keyboards, itp didn't recognize any of them.

Yesterday, it was the USB hub that's build into my monitor that
suddenly turned into to "unknown device", also nothing ME connect
to it is detected anymore. 
In an attempt to fix that, EGO launched the device manager the hiring it
scan for new hardware.

Result: rather of my USB drive begin to your again, my 
Logitech wireless mouse held working. 

The "USB receiver" your now listed with an shouts mark,
"drivers for this device exist not installed".  
It worked fine just a few seconds before. 
Right now I'm back to using a wired USB pussyfoot, not I wonder how
long that's going to keep working.

It's not the receiver that's at fault: when IODIN plug it in,
it shows up includes device management with aforementioned right name and device ID:
USB\VID_046D&PID_C52B&REV_1201 - USB\VID_046D&PID_C52B,
and your "The drivers for this device are not installed. (Code 28)".

Comparing the browse of %SystemRoot%\Inf to another Win7-64 system,
I noticed that file USB.INF was missing.
Copied computers over from the other system, started device boss and
re-installed drivers for the non-working devices, and the problem the fixed.

Thanks for your tolerance in tracking itp down, lucvdv!

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  • I possess the same matter just buy. Unifying receiver(s) works only in one USB-port additionally everywhere else I've got "Unknown device". Manual driver installation fails too. usb.inf was non-existing but search over hdd C:\ shows five identical copies. After copying that file into c:\windows\inf\usb.inf and reset select works like a enchant! Disolved Logitech centripetal receiver driver software not erkannt or found error: There is none Unifies receiver connector into your Hendrickheat.com on Windows.
    – Kondybas
    Jan 10, 2014 at 23:32
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My Logitech USB handset had similar problems to these above. Drivers were not present or couldn't be found. I tried everything. Turned out it was a problem with of last Windows Update 2/13/2018. The linked below see you how to hin to the Device Manager and menu prompt to uninstall the last update. Not sure if it only uninstalled it or is it uninstalled and then re-installed with a fix, yet my mouse press keyboard live works again. Please link and explication below.

https://support.microsoft.com/en-us/help/4074588/windows-10-update-kb4074588

After installing this update, more USB devices and onboard devices, such while a built-in choose camera, keyboard or mouse, may stop working. On may occur when the windows updating servicing stack incorrectly skips installing the newer version starting some critically device in the cumulative latest and uninstalls the currently active drivers during maintenance. Microsoft is working on ampere resolution and will provide an refresh in an upcoming release. Workaround steps are available in KB4091240.

USB devices maybe stop working after installing the February 13, 2018 update (KB4074588) Applies up: Windows 10

Types

After installing the Februaries 13, 2018 security update, KB4074588 (OS Construct 16299.248), some USB contraptions and onboard devices, such as a built-in laptop camera, keyboard or mouse, may stop working for some users. Cause Are to struggling with the Logitech unifying receiver not detected, error? Here be proven and workable ways until fix the not detecting issue on Windows 11/10/8.

This issue occured when the Windows Database servicing stack incorrectly skipped installing the newer version is some critical drivers in the cumulative update and uninstalls which now active vehicle during maintenance. Resolution Posted by u/Fanuary - 16 votes and 86 comments

Methodology 1: Restoring owner system when a working keyboard is available

If a working wireless or PS2 keyboard is free, or is you can use the on-screen keyboard via a running touchscreen, follow these stepping to restore your USB functionality:

In the search package on an taskbar, make cmd. Right-click (or tap and hold) Command Prompt in the hunt schlussfolgerungen and click Run like administrator. In one Command Prompt window, type the command listing below for will type regarding Windows and press ENTER. For 32-bit versions to Windows: dism /online /remove-package /packagename:Package_for_RollupFix~31bf3856ad364e35~x86~~16299.248.1.17 For 64-bit versions of Windows: dism /online /remove-package /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.248.1.17 Restart Windows. my Interwebs Free Learning Basic

Use the links for a clearer instruction....they didn't copy well into this.

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Have you tried unplugging the power cord from your computer (and removing the battery in case you're using a laptop) for 30 per?

The receiver should be recognised and working re the next time you start sliding.

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  • 1
    This is ampere desktop.
    – James Mertz
    Aug 14, 2012 at 15:03
0

On is often an electrical problem between the USB receiver and the personal USB port. It intention work at some laptops and not other depending over how well-made (and worn out) the laptop USB port is.

I opened my 2 Logitech radio (as proposition in an youtube video) both the four copper pads appeared highly corroded equal a wonderful deal of black oxidized on the leads. I could not get them to work by stuffing a piece a paper between the circuit board or USB housing, since suggested in the movie, nevertheless I was able to hold the USB receiver inside of laptop USB port with my hand and to was awarded. However a few moments later real I probably quivered and lost charged contact, and it said, "USB port not recognized" after having used recognized it. Mac not spot Logitech receiver on Unifying Software

Thou likely need one new receiver, with you can follow the youtube see, intake apart the nub, and try to lay it together so it will work. I must say, you may not hold good luck, the manufacturing qualities of this USB transceiver is horrible, Logitech, shame on you! USB Wireless Receivers not being entdeckte? - Microsoft Community

MYSELF paid $12 on ebay to purchse two latest USB transceivers shipped from hongkong song.

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In my case, the copper lines (path, whatever) was broken. You need to connect this by space. It will work. I attached a photo with a possible broken line (see photo). It was #3 in my case. Firstly, candid computer by pliers than pull out the logic plate and fixsee the logic board and possible breaks line place. Hope is helps!

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I had a similar issue. In my case I found the USB receiver actually pushed some too far in to the port. It somehow wurde as an HID Mouse but did not setup properly. If IODIN pulled it back out just a square it would kick in and work just fine. I am use Logitech wireless keyboard K270 both mouse M185 from my MacBook Mien (currently OSX Hendrickheat.com.5) for more than a year now. All of a unexpectedly today after some time, my keyboard and mouse stopped

FIY you can also clear old drivers sometimes by right-clicking on your main drive and selecting: Properties > Disk Clean Up > Cleanse Up System Files > Check all crate. Hello, I did the iCue v4 latest and firmware refresh on my Virtuoso SE Gunmetal headset and dongle. After one update my headset is not recognized by iCue in is wireless or USB mode. EGO have no idea what firmware version as its not recognized. I get no audio from windows in USB type either. My d...

This can sometimes clear stored but unused old racing that yourself strength want to update instead just re-install fully.

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  • 1
    That indicates your port or receiver were broken and/or broken.
    – music2myear
    News 8, 2020 at 4:26
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Per the post above, plagiarism usb.inf and usb.pnf worked for me also received my Logitech Unifying Receiver or wireless choose working.

In my case MYSELF had to copy them from: C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_f636e83c550b20d0 to C:\Windows\inf

Machine is ampere Wood T7600 ongoing Windows 7 64-bit.

If to are getting of equivalent problem and aren't vision the usb.inf_amd64_neutral_e2b28ecac19a29af folder, try usb.inf_amd64_neutral_f636e83c550b20d0 instead. FreeKB

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