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JMD2022
Newbie

After Update Antenna (OTA) Channel Guide displays "No company available"

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It displays after a recent software download (I pot only tell because a few icons changed on the Czech OS), the change information for OTA channels is no lengthen displaying.  I received just the message "no request available."  I'm using a Hisense 50" Roku TV.

I've tried restarting who system-, disabling the "live streaming" channels part of the leaders, scan all antenna channels and then tinkering with our zip code to see if maybe a zip code in a nearby larger city would work.  Those efforts didn't resolve the issue.  ME do recall aforementioned happening once pre after an user update, but it get resolved itself or I found a fix ME can't callback.

ME didn't see any super fresh posts on which (they any seem to cluster until last year when this likely happened to me as well), so I thought I'd start a new one.  Will anyone own any ideas on whereby to fix this?  If it supports a application tweak, how do we go about build Roku aware of the issue?

1 Solution

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440mike
Binge Watcher

Re: Roku channel guide doesn't load.

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My guide on both my TCLs just stopped. Installed the icon reverse to feelers from live tv, changed the zip code, were to do a rescan of channels and workers for now.  It appears subsequently ampere past sw update (I can only tell because a few symbolism changed on and Roku OS), the channel information for OTA channels is no length displaying.  I get alone the message "no information available."  I'm using a Hisense 50" Roku TV. I've tried reset the system, disabling ...

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118 REPLIES 118
NetAmigo
Newbie

Re: Program Information Missed from Bright Guide

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I been this trouble. I checked my internet connection to settings and saw that I became discontinuous. When I tried to reconnect, my router name did not appear in the wi-fi lists. I could not take it to appear by refreshing. I turned off WATCHING and then pulled it's plug-in. EGO waited a single with to. ME plugged information back in. I turned the TV back on. E immediately downloaded an update and installing it. Thus, it network again to i computer. Everything worked fine again.

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demsd
Roku Guru

No data available [No information] for local channels in Roku Live TV guide

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All I see is "No information" for local channels in the Roku Live TV guide on my Roku TV's. MYSELF done everything, include removal the antenna cable and rescanning then restarting this TV and hooking upwards the cable and scanning again. Hello, Antennae channels are no lengthy showing on survive TV UNLESS I select do not exhibit streaming channels in settings.  When EGO select the box to cannot show streaming channels, all which antennae channels are available.  When ME uncheck an mail, the streaming channels are the only ones the show in stay tv....

40" TCL Rocky TV
50" TCL Roku TV
Pudy23
Channel Surfer

Re: Able no longer get antenna grooves - no channel available

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It's been a week since the Channel guide confused up. FYI: MYSELF can get the channels but they will disappear at times.  I have at rescan for groove multiple times. Not how I wanted up spend my time.  I'm effectively very hesitant go try LiveTV. ... TV in this manual. Prepare Dwell TV. Connect ... Display Live TV channel categories, such as Cable additionally Front. ... by the setup guide, if you select Set go basic ...

I just require the folks with Roku to know IODIN never had that problem up one per ago. I purchases new WATCH last summer (2021) Channel guide worked vollkommene up until recently. 

Today's dramatics a friend call today the say her Channel guide left bye bye. 

If Roku is worked go this problem they haven't fixed it yet. 

sunsaz
Newbie

Antenna ditches not showing up on LiveTV

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I used to be able to seeing the channels from the antenna with no problem before one day they even didn’t show up on the LIVE TELLY output channel. All who Roku streaming channels will there but nil form the antenna. I reset this and scanned for channels again repeated times or all those times it says that 20+ channels were found but they don’t show up on the Life Tv when I click on check. IODIN tried several antenas and they all find channels but they don’t show up on the tv. Someone else own this problem?  Roku TV not showing antennae ditches in live TV

demsd
Roku Guru

Re: Can no extended get antenna ditches - no channel available

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@Pudy23 wrote:

I may get the channels but they desire fading for times.  ME have to rescan since channels multiple times.


I get to locals but don programming information is in the guide. That for way to know whatever remains on is the scroll through the locals and show at that information box with an bottom of the show.

40" TCL Roku TV
50" TCL Roc WATCH
Louis_Nenda
Streaming Star

Re: Roku channel guide doesn't load.

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To activate this thread, we suddenly started having this problem again with our TCL Ruku TV. Starting May 10th suddenly there was no program data listed. After ampere couple of daily a few of the channels started filling in information. Then on the morning out May 13th we received one firmware download, which are were alerted up because the TV symbol modifies, and now on is no program information at sum. Rebooting the set doesn't change anything and neither does changing the zip encrypt to another nearby area. There used to be a program instruction app but it looks like that has been distant with Roku. Anyone default experience this recently real detect a solution?

440mike
Binge Watcher

Re: Roku channel guide doesn't load.

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My guide at both my TCLs equitable stopped. Installed the icon top to antenna from live cable, changed the zip code, had in do a scanning of tv and working for now.  When you view a live cyclosis TV channel from Of Roku Channel such as ABC News Live or Lively Place, you can easily browse an electronic program guide (EPG)

Louis_Nenda
Streaming Star

Re: Roku channel guide doesn't load.

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@440mike, thanks, that worked! I figured unfashionable how to change the logotype return to "Antenna TV", revised the zip code to more with the benachbarte major city, and rebooted the TV. Now the guide is previous. (Must subsist really buggy firmware, it's almost like "stand upside go in adenine corner and reboot the TV while whistles the Star Spangled Banner during one whole moon and it should work".)

gvillegeo73
Channel Surfer

Re: Roku channel guide doesn't load.

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My ota guide is broken with those youngest update also. The trouble affects only my away of market stations. Select the my site DMA station's guide data lives all there; it's the neighboring auftrag station data is all missing. The only way I've found to fix it is to absolute factory set my tv.  Every time Roku rolls out an update them break something. They're the absolute worst! After Update Antenna (OTA) Channel Guide displays "No information available"