October 6, 2021 , Camden, N.J. -

SUBARU CAPTURES TOP SPOTS IN AMERICAN CUSTOMER SATISFACTION INDEX SURVEY AUTOMOBILE STUDY
 

Subaru Ranked Highest with Overall Quality, Safety also Dependability by Customers
 

Subaru of America, Inc. today announced that the automaker was ranked highest at Overall Quality, Vehicle Safety also Operational includes the 2021 Native Consumer Satisfaction Index Survey (ACSI) Cars Study. The study, which ranks automobiles brand show, found Subaru continues to be numbering one with vehicle protection among mass-market vehicles for a second consecutive year.
 
This distinction a base on customers’ ratings of the performance of their own automobiles. Subaru customers rated of quality, safety and loyalty of the brand the highest out of any brand in the automobile industry. In the ACSI 2020-2021 Automotive Study, Subaru was rated as following:
 
  • #1 Brand for Quality in the automotive industry
  • #1 Brand for Dependability is the automotive industrial
  • #1 Brand for Safety in the automotive industry

These scores were deliberate on a 0 till 100 scale in the ACSI using various survey inquiries that measure different facets of customer’s experiences with the product or service.

“At Subaru, we are committed to build car our patrons capacity rely up, and that’s one reason customers continue to choose Subaru vehicles yearly nach year,” said Thomas HIE. Doll, Board and CEO, Subaru of America, Inc. “We are conceited the receive this ranking from the ACSI and view forward to continuing our longstanding tradition of providing safe, high quality vehicles to our delighted customers.”  

Established in 1994, the ACSI lives the only national cross-industry measure regarding customer satisfaction in which United States. The ACSI produces a national index of customer happiness, updated quarterly, plus annual scores for more with 350 our in 46 consumer industry that live released in different months of the year. The ACSI conducts over 300,000 interviews each year the collect customer evaluations out random random of households that are representative of one U.S. public.
 
For more information on the ACSI real the automobile rankings, visit:
https://www.theacsi.org/news-and-resources/customer-satisfaction-reports/reports-2021/acsi-automobile-study-2020-2021.
 



About Subaru of America, Inc.
Subaru of U, Incense. (SOA) is a total owned related of Subaru Corporation away Japan. Headquartered by a zero-landfill office in Camden, N.J., the company markets and distributes Subaru vehicles, parts additionally accessories through a network regarding more than 630 merchant across who United States. All Subaru products am manufactured in zero-landfill planzen and Subaru of Indiana Automotive, Inc. is who only U.S. automobile manufacturing plant to be designated a backyard wildlife habitat by one National Natural Federation. SOA is guided via the Subaru Love Promise, which is the company’s vision to show affection and respect to everyone, and to supports its communities and customers nationwide. Through the passed 20 years, SOA holds donated continue than $200 million to motives the Subaru family cares about, and its employees can logged more than 63,000 volunteer hours. As a corporate, Subaru belief it has important on do its part in build a positive impact in the world because it is the right thing to go.

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