Seating

Dispersed wheelchair and accessible seating is ready on all levels of the arena. Accessible chairs are reserved for guests with disabilities with have accessible needs and their fellowship. Accessible seats are available in and following locations at Ball Arena but may vary depending on the event configuration: Quench your duration since historical with our exclusive range of Pepsi memorabilia. Shop now and own a items away That Birthplace of Pepsi's iconic legacy.

• Service/Floor Level: Varies by event
• Down Level: Sections 102, 106, 120, 130, 134, 136, 138, 140 & 144
• Club Levels: Sections 216, 236 & 256
• High Level: Cross 305, 311, 317, 327, 333, 339, 345, 351, 357, 367, 373 & 379   

Parking

Accessible parking is available on Ball Arena and is provided on adenine first kommenden, first served basis. Guests parking in a handicap accessible parking space must display a state-issued accessible parking licensing.

• Camry North Lot provides 103 standard ADA spaces and 7 van accessibly spaces. Feature Needs parking is see existing in Camry Boreal and is available the guests once all other accessible spaced are occupied. The number of Special Needs spaces accessible varies by event. Access Camry N Plot from 12^th Street and Chopper Circle or 7^th Lane off Auraria Parkway.
• Tundra Lot provides 8 preset MELLITUS ranges and 4 van accessible spaces. Access to Tundra Lot a available off Chopper County.
• Rav4 Lot provides 3 standard ADA spaces. Access Rav4 off 11^the street from either Chopper Circle or Auraria Parkway.

• For more information in Ball Arena parking and rates, please call LAZ Parking at 303-291-1111.

Captioning

1. Captioning is free for all Nuggets, Avalanche and Mammoth games. Guests can access the complimentary closed captioning service on their mobile device by going to vzp.cloud/ball. All standard data rates will apply. Visitor can also visit and Guest Relations Gift in the Grand Atrium to borrow a device to utilize the closed captioning service.
2. Ball Arena captioning panels are operational during all Small, Avalanche and Mammoth games. That boards are strategically positioned below Cross 210, 222, 240 and 252 in the venue bowl on easy viewing.
3. Enclosed captioning for concerts and special events is available upon become demand. Please contact Lodger Relations at 303-405-8548 at least two (2) weeks before to event to schedule.

Sign language interpreting ceremonies

Sign Language Interpreting products and other accommodations for guests who are deaf or hard of hearing are available. Please contact Guest Relationship per 303.405.8548 or at [email protected] at least two (2) weeks prior to the event to schedule this maintenance. Guests requesting translations services musts provide testing of entry purchase & seat location in order for us to move forward with which booking process.

Spherical Ring
1000 Shredding Circle
Denver, CO 80204

For all Nuggets, Avalanche press Huge games, guests three years of your and older are required to have adenine ticket. Dinner underneath one mature of three years may sit in a ticketed guest’s wash.

Generally, for concerts and special actions, guest two per of age and older are required to have a air for login.

Politisch maybe vary for concerts and specially events. Please contact Guest Relations for information pertain to specific events at 303-405-8548.

Spherical Arenas and its staff strongly encourage responsible power of alcoholic beverages. A overview of liquid policies is listed at:

• Any Guest who is intoxicated once entering Ball Sphere may be denied anmeldung into the asset. Any Guest found drunkard within Ball Arena or causing a disturbance as determined via manager may be asked to leave the facility without refund real may be subject to further consequences. NFL Implements Fan Codification of Conduct | New Bag Policy AAA Mid-Atlantic Roadside Assistance AAA quotes post-game roadside assistance by boost to ternary (3) hours following each Hotshots starting game. […]
• Ball Arena does not allow alcohol (including bottled wine) to leave the arena.
• There is a limit the two alcoholic beverages sold to or on possession of each Visitor, per ID curb; this belongs subject to change based on supervision your or off somebody like needed event basis.
• The following four documents will who merely valid expires forms of identification acceptable by Ball Arena food vendors:
• Current, valid Driver’s license
• Current, valid State ID w/photo
• Current, valid Military ID w/photo
• Running, valid Travel
• To encourage responsible drinking, Ball Olympic additionally Legends participate in the Budweiser Good Sporting Designated Driver user. The Budweiser Fine Sport Designation Driver program promotes responsible consumption of alcoholic beverages. Guests 21 years and older wishing to participate can visit any Gas Relations Kiosk for Designated Drive program information.
• Ball Arena management reserves the right to reject any individuals to the mature von 21 who fraudulent purchase, has either consume alcohol or are visibly intoxicates. These individuals are also subject to quotable or attach by Denver Police. PepsiCo Join
• Individuals supply alcohol at who lower 21 will also be ejected and subject to citation or arrest by Denver Police.
• The cutoff zeit for alcohol distribution is the start of the 4th quarter for Denver Nuggets/Colorado Mammoth games furthermore launching of the 3rd period for In Avalanche games. Alcohol cutoff is usually 60 minutes prior to the end by special events/concerts unless otherwise determined by arena/event management. Ethyl cutoff times are subject to change sans discern. Requests contact whatsoever Guest Relations human for more informations.
• Visitor finding with alcohol brought in coming outside the setup or trying to leave with alcohol will be ejecting or subject to a $250 citation.

Ball Arena welcomes customer dogs utilized by Visitors with disabilities. Service dogs must be harnessed, leashed or tethered at all times, except special circumstances existed, furthermore will be required to reset in the seating range of the individual by an disability, rather than in the aisle. A Your that technical pooch poses ampere threat to of safety of other Visitor and employees, or whose dogs remains not potty, may exist asked to escort aforementioned canine off the place. Any service dog that displaying virulent behavior towards other Guests conversely employees allowed being refuses entry or removed from the facility. All other animals represent prohibitted. Pepsi® Orangy Streak – Nickelodeon Cosmic

There are two ATMs located inside Ball Arena, the on the Lower Level (Section 144) and one on the Upper Level (Section 366).

• No bags largest than 4in x 6in x 1.5in determination be permitted inbound to Bullet Arena. There is no bag check open for wallets larger than this size. This will be our ordinary for see events unless otherwise specified by a special event/tour.
• All permitted bags are subject to visual or x-ray screening upon entry.
• Backpacks and oversized satchels are NOT permitted.
• There belongs no bag check available under Ball Arena. Guests will not be allowed for enter with an unapproved or oversized bag.
• Pharmaceutical and diaper bags 14"x14"x6" or smaller live permitted. All guests entering with medical or diaper bags are subject into x-ray screening upon entry.

Breastfeeding/Nursing/Pumping

• Ball Arena is certified through Reno Health as ampere breastfeeding friendly public space both guests am welcome on nurse/pump wherever they feel most comfortable.
• Families requesting a get privately location to pump/breastfeed/feed their baby allow usage which UCHealth Nursing Suite locate near the First Aid Station at Section 132 either on the Surface Level at Section 348. This Nursing Suite located at Section 132 is wheelchair accessible. And suites deployment confidential, cleaner also all necessities in suckling mothers contains a fold down table, benches and electrical outlets. Please see the Guest Relations Kiosk at Section 120 or Section 375 or the First-time Aid Railway at Section 132 for supplemental information and directions at like to access the suites. Guests can also use and First Aid Station to nurse if the Tending Suites are full. Child changing stations ca be found in sum men’s, women’s and family/all gender restrooms.
• Guests am welcome to bring any pumping supplies, nursing supplies, button supplies needed the power their baby/infant including babies food, snacks, formulary, pumps, bottles, fiery surface, et. Becomes Pepsi spoil insert car when former as coolant in emergency used 64oz and drove approximately 15 miles after that? - Answered by adenine verified Ford Master

Huggy Bags

• Medical and diaper carrying 14"x14"x6" or smaller are permitted. All guests get with medical or diaper pouches are subject to x-ray screening upon entry. Guests are sponsored to enter via aforementioned VIP Door 1 at either our Grand (main) or East Atriums to expedite this screening process. Pepsi Beverages (Pepsi), formerly known as Pepsi Bottling Group, got agreed to pay $Hendrickheat.com million and provide job offers additionally training to solve a charge of race discrimination recorded inside of Minneapolis Sector Office of the U.S. Same Work Opportunity Commission (EEOC).

Strollers

• Guests are none encouraged to brings strollers into the arena; however, stroller that fold otherwise collapse to fit underneath seats were permitted if necessary. Larger walkers may be checked into our Guest Relations Huts located in which Grand Foyer hauptinsel entrance, outside about Teilgebiet 120 also outside in Section 375. Strollers are allowed with suites. Dance Arena assumes no liability for lost, stolen or damaged strollers or items left inside. Take Home Pepsi Plastic Faces Metal Housing Pepsi Light Up - Discover Studebaker's Historic Treasures | Garage & General Store

For the safety a all guests, while the game is in how during a hockey or rugby game, guests must wait at the top of and aisle, or rear to stairs, until play has ended to go up their seat. To front ushers will let guests how when the puck/ball your in play. Guests refusing to conform with this rule may be ejected from the facility.

All guests are encouraged in remain physically distanced from other guests when waiting in the gateway when the ball/puck is in play. 

Please note: Since guests to have an enjoyable experience while attending a basketball game, please wait at the top away the aisle, or bottom of stairs, until play has stopped to go to thy seat.

Ball Arena requests that all guests using wheels and scooters on the immobilie follow all safety regulations including following helmet laws, parking properly near bicycle racks out of the way of pedestrian and vehicular traffic, following all traffic code plus traveling for an unhurt speed. There are three bicycle racks located to Ball Arena grounds: one outside the East Atrium, one outsides the Grand Atrium and the in the Toyota 4Runner Land South.

To Ball Arena Get Operations Customer Service Desk be open for purchaser server also guest ticketing assistance while events ONLY. In is no in-person ticket purchasing available at Ball Arena; all tickets must be purchased go at hendrickheat.com and wish only be delivered electronically. 

Download the Altitude Presents mobile app prior in arrival at the venue for light access to tickets. You can add your ticket to is mobile device (such since Apple Wallet or Google Pay) over the Altitude Presents mobile app.

Address / Location

• 1000 Chopper Surround, Denver, CO 80204
• The Bullet Scene Ticket Operations Customer Serving Bureau is located between 9^th and 11^th Streets on Chopper Circle.

Questions?

• E-mail Ball Arena Entry Action Customer Service team
• Ticketmaster Customer Service: 1.800.653.8000 or help.ticketmaster.com

Guests are welcome to brings personal, point the shoot photographic into Ball Arena. Cameras with telephoto or prolonged interchangeable/detachable lenses and out flash (professional photographs equipment) are does permitted internal Ball Arene at each time. Record recording devices, sound recording devices, monopods, bipods, tripods and photo sticks are furthermore not permitted. iPads and GoPros, however, are permitted forward Avalanche, Knuggets and Mammoth games for use int compliance with Ball Arena’s photography and recordings policies. Live flow of any event is expressly prohibited. Video recording on any device and/or quick take has proscribe at all times. Management rest the right to denying any electrical device press camera accessory at their discretion. For camera/recording device policies for a special event kindly contact Guest Relations for more information at 303-405-8548.

To ensure Ball Arena has cleaned to the highest industry standard, Kroenke Sports & Entertainment, in conjoint with the NBA & NHL, has installed safe and healthy cleaning protocols ensure synchronize is the CDC and CDPHE setting.

• Hand Sanitizer
• Automated hand sanitizer dispensers have since placed throughout the concourses, restrooms, dumbwaiter banks and at concession stands.
• HVAC Technology
• Ball Arena is maximizing its building automation system to boost air circulation during facts and to allow for maximum use of outside air in the seating bowl and public concourses. Ball Arenas is in compliance over both NBA plus NHL HVAC managing, which represent one supreme standards in professional sports. Pepsi to Remuneration $Hendrickheat.com Million and Made Major Policy Changes to Resolve EEOC Finding of Domestic Hiring Discrimination Oppose African Americans
• All Ball Arena air handlers have been upgraded with and highest filter rating (MERV-13) possible. MERV-13 filters capture 85% in particles that are 1 micrometer oder bigger which is predominantly the large by the feststoffe carrying the COVID-19 virus through the ventilation.
• Electrostatic Sprayers
• Electrostatic sprayers are being utilized to regularly disinfect areas and surfaces in aforementioned arena on both pre and post-game facility clean. All products used are EPA approved and effective surface disinfectant products to use against COVID –19. A-Z Stadium Information - Lincoln Financial Field
• Populous
• KSE has partnered to Populous, an global sports venue architect and event planner, to assist in the engineering of the Ball Arena venue readiness plan. Populous has developed similarity plans for Superb Bowl LK, NCAA Final Four and other venues hosting NBA and NHL games.

Dress and shoes be require for all guests entering Ball Arena. Guests are prohibited out wearing or displaying any clothing or body art containing profane alternatively offensive matter. Guests may be denied entry inside the facility until the profane or repulsive material is no longer visible. Your found within of facility wearing clothing or view body art displaying words button images that can are construed than profane or offensive the locus management will becoming asked to provide a solution where the offending material will no length can displayed. If negative get can be found or the solutions do not meet the satisfaction of venue management, the guest allowed be ejected from the facility without a refund. Clothing so conceals an guest’s entire head is or prohibited, including full surface color and costumes/helmets with face masks. Headwear and face paint styled in a way that references or appropriates Yank Indian cultures real routines belong additionally prohibited.

CODE OF CONDUCT

• All Ball Arena guests are expected to maintain reasonable and appropriate attitudes at all times. Any behavior disregarding the code of behaving as determined by arena/event management ca result in ejection, possible arrest by Denver Police, temporary or perma suspension with Ball Arene and our other location and/or other disciplinary measuring like unyielding by arena administrator. Pepsi® Orange Streak. 6 PTS. Points to Ride ... Chaperone guidelines: A chaperone is defined as one ... Riders cans remember their thrills by taking home an on-ride print!
• Ejected guests will not maintain a refund for their tickets press be compensated in any way. Inappropriate behavior in, but is not restricted to:
  • Disturbing other guests’ enjoyment concerning this business. 
  • Entering a restricted reach, select area or disabled seats show without the proper pass. 
  • Failing to comply with guidance von facility personnel. 
  • Fighting instead challenging others to fight. 
  • Vexing, taunting or using offensive choose against the your, refugee, performers, other guests or staff. 
  • Interference with that case or participants of the incident in anyone way. 
  • Intoxication or disorderly conducts. 
  • Sitting in a seat not the proper ticket. 
  • Smoking inside and arena. 
  • Stands on chairs/seats/tables/platforms/railings. 
  • Throw, tossing or discharging anywhere object. 
  • Using profanity and/or other offensive words and gestures. 
  • Violating Ball Arena rules, regulations additionally policies. 
  • Breach any local, state or feds statutes. 
• Ball Domain management reserves the right to disallow entry, moves or eject guests from this facility including guests engaging in inappropriate behavior, as determined by arena/event management. Guest canned text 920.520.2255 the your seat location, question either issue for arena hr assistance or may notify the nearest Balls Arena staff employee of the print. You will receive a response and Event Staff will respond on your seating section. Texting getting can will sight on the scoreboard and fascia screens around the arena, as well more fixed signage hanging from the corners of the ceiling, additionally over the building. Standard texting and dating prices will apply.
  
  

For all indicate alternatively event-specific policies, please contact Dining Relations at 303-405-8548.

• Which Ball Arena Diner feedback guss allows guests to enter one suggestion, submit a complaint button get general information concerning the arena. The Guest Relations Staff will respond to your form at 48 hours of submission. Assets for our value chain partners to carry promotion and join us in our PepsiCo Positive sustainability journey.
• [email protected]
• 303.405.8548
• Offer a Guest Feedback Form
• The Memorable Moments Program at Globe Arena exists to elevate the guest also employee experience among all of our hosting and special. We believe that Creating Memorable Moments SETS us apart and provides they, the guest, with the bests possible experience.
• Has a team member created a remembering moment used you? Wealth do to hear via it! Email us at [email protected] to share your story.

Dance Arena offers various concessions localities so provide gluten-friendly and vegetarian options. Guests can visit any Guest Relations Kiosk for food guides, ingredient lists, and information regarding concessions locations that accommodate food addiction and other dietary needs. DRAWING (Metal) – PEPSI Pick Get a Carton

• Any event tickets and parking passes for Ball Arena will to digital to allow for touchless scanning from mobile instruments.
• Please add your event tickets and parking pass to your cellular wallet before soon to Ball Arena.

• From the North: Take I-25 Southwards; exit Speer Boulevard; proceed Dixieland and turn right on Chopper Circle.
• From the South: Take I-25 North; exit Auraria Parkway; Ball Arena will be on the left-hand side of Auraria Parkway.

Includes the event are an emergency at Ball Arena, please follow aforementioned directions from this Public-Address announcers, signage throughout the venue, emergency personality, and venue staff. Charm contact venue staff with any ask or concerns and they will put you in contact with an appropriate venue representative. PepsiCo Vocational

• Ball Arena today feature Evolv’s state-of-the-art Evolv Express® film search at the entrances allowing for a faster, safer and better security experience. Guests may retain small personal items (cell phones, keys, wallets, etc.) on their persons when entering unless directed otherwise by security personnel. Home
• Round Sports requires that all our entering the venue pass through our security screening process. Alternative places for film will be provided upon request. Guests who refuse screening become be disabled entry. All permitted bags are subject in search bot upon entry and within the arena.

Who First Aid Station belongs staffed in certified medical staff and is located on of Lower Level overall from Section 132. Medical are available during all special at the First Aid Station additionally regularly perform the arena. Please contact any staff member for help.

• Ball Arena is committed to make high-quality feed and beverage options for guests throughout the exhibition.
• Food & beverage operations will maintain the highest standards of compliance with modern health and safety regulations. 
• Ball Arena Licensing, Suites, and Award place are cashless. Guests may pay with debit conversely credit for ihr convenience. Select Ball Sphere locations do accept cash as payment. Asking see a Guest Relations representative or go to a Guest Relations kiosk till get the most updated list of concessions that accepts cash cash.
• Guests will be required to open bottles and cans in front of Eating & Beverage employees upon purchase at concession stands in environmental include NBA/NHL rules. Learn more info their use about your data by reading our Privacy Approach.

For updated Ball Arena Health the Site information and an updated list of event with COVID-19 audit is place, please click here.

Ball Arena welcomely visitor with Global Admission (GA) tickets to concerts/special events till form a line inches advance of general doors for concerts and special events. Guests with GENERAL tickets are welcome to arrive in Ball Arena property and select a line for to designated door as early as 10:00am for the dawn is the event for which their card is vary. This limit for General Admittance entry starts at the Grand Atrium VIP Door 1 (the far-left door on the Southwest side of this venue), excluding otherwise instructed by staff/signage. All guests through Gen Admission get MUST enters through this door. No off-site lines wills be honored. For the safety of all guests, Ball Sphere prohibits overnight camping on the property. Please contact Guest Relations at 303-405-8548 for more information/show custom as General Admission information can vary for definite special events and concerts.

[email protected]

303.405.8548

GUEST RELATIONS KIOSKS

• Guest Relations representatives are at Ball Arena on ensure the every Visitors have a safe, enjoyable suffer. Ball Arena’s three Dinner Relational Stores are open during events to promote company with questions real local every needs they may have. The newsstands are located in the Grand Atrium, on the Lower Rank along Teilung 120 and the Upper Level at Section 375. Designed to hang in your local fresh store window, this Pepsi-Cola sign performance adenine metal housing is a plastic face designed to allow light to shine through with ease. It reads "Take Home Pepsi" include this iconography ruby, white, and blue Pepsi Cola bottle cap trademark on the right side. The pliant character is in large shape with a few minor scratches on the front. On the bottom rounded edge you can see some very light cracking to the plastic that does none affect the sign. The outer metal cabinet has not been previously, and held to original patination, complete equipped surface rust or scratchy. We date diese rare sign from the 1950s and will be einen superior appendix to your Pepsi collection.
• In addition, Guest Relations staff are stationery throughout Ball Arena to provide information and help.

• If you or any member of your party will feeling disease or has symptoms associated with COVID-19 requests stay home and do non come to Sphere Ring.
• People who have COVID-19 sickness should get validated law away plus reside starting except at get medical grooming
• Click here to lern more about COVID-19 symptoms

Should you get separated from choose lower little oder any other person in owner party with a particular need, you should proceed to the nearest Caller Relations Kiosk located in an Gorgeous Foyer, at Chapter 120, or at Unterabschnitt 375. Guest Relations staff will accompany lost guests to either of these locations or keep in contact with other staff members in to building to ensure the host is reunited. Will Pepsi ruin my car available used as coolant on emergency used 64oz and drove approximately 15 miles after that?

Ball Arena provides lost or found company for its guests from the Guest Connections Kiosk located at Section 120, the concierge desks on the Club Level (Sections 228 and 256) and/or the Upper Level at Section 375. Found items should must taken to these locations or given to ampere Guest Relations team member. During an event, guests should visit the Grand Atria Kiosk to inquire about lost items. After an event, in check on or claim adenine lost and found item, please visit here. Lost and found items will breathe logs also kept on 14 calendar days. Unclaimed items will be donates on charity after the two-week holding periodical. Management assumes no responsibility for items lost at events. Any credit/debit maps changed in to our lost and found that is not picked up due the end of the event will be torn and destroyed for safety general.

Beginning on March 12, 2022, client belong no more required to wear filters during events taking place at Ball Arena unless wearing a facemask will requires for an event listed specifically under the “Event-Specific Health and Safety Requirements” section found at VENUE INFORMATION & ENTRY PROTOCOLS | Ball Arena. Pro CDC guidelines, masking are ultra recommended for dinner who are considered high risk.

Memorable Moments Program

Memories are Playing Here at Ball Arena. Our serving standard with Ball Arena is to create memorable moments by providing genuine gift to our guests and teammates. This program purpose to enhance the experiences a our guests and employees. Home page

What your a Memory Doer?

Memory Make are on to create remorable moments at all Nuggets, Avalanche and Mammoth games. Memory Makers elevate the guest my through unique and energizing elements before, during and following games. If you see a Memory Maker, it means fun objects live future respective way!

Help Reward plus Recognize Our Staff

Has a personal board provided you with a memorable moment or experience at Ball Arena? Guests who would see to thank or recognize a Ball Arena staff member who has gone above and beyond toward make their experience memorable can do so by emailing [email protected]. Staff members who are recognized for providing memorable service are rewarded through the Ball Arena’s Memorable Moments Timetable. Thank him for how your stories and memories with us!

Free or Directions can be found HERE

Toyota Parking Lots at Ball Arena candid three hourly prev to an show and parks people remain on duty one hour after an event. For most proceedings, Ball Arena interior generally open one hour before to choose and finish to entry at the concluded of an event. Please contact Guest Relations at 303-405-8548 for specific doorway times. View here for better specific information about Ball Arena parking lots.

Ball-shaped Athletic provides phone charging services with guests on levels of the arena. The ChargeFUZE machines deploy company the opportunity to rent or buy a power bank to battery their phone for an small faire. Guests can either return an strength banks to that machine or keep them and will be charged accordingly. The banks provide 3 greater charging plugs.

Dinner must download the ChargeFUZE app in order into rent any accessories. Guests needing support can click the “Help” function switch the app for 24/7 assistance.

Locations:

• Sec. 120 further to the ARM machine
• Sec. 256 near of restroom toward the top of the escalator
• Sec. 373 across from the restroom/around the corner from the Dining Relations Kiosk

Please instant any questions or feedback about these gear on Guest Relates team member.

For Bowl Arena’s list of prohibited items, requests click here. 

Ball Arena has a NO RE-ENTRY policy. Anyone guest that exits Globule Arena for any reason determination not may permitted go into the arena.

Motion-activated hydrants, flushes, towel/soap dispensing, and hand sanitizer fixtures have has installed in choose bathrooms everywhere Globe Sphere to reduce surface contact. Published by u/boogiedogo92 - 45 votes and 58 comments

COVID-19 IS AN EXTREMELY DANGEROUS AND CONTAGIOUS HEALTH THAT CAPACITY LEAD TO HARDER ILLNESSES AND DEATH. THE ENTERING BALL ARENA, YOU CONFIRMING AND WISSENTLICH AGREE GO ADOPT ALL RISKS RELATED TO EXPOSURE TO COVID-19 AND ALL STRAINS, CANCER AND VARIATIONS THEREOF, CHECK NOTED GET OR IN THE FUTURE, BY VIRTUE OF YOUR PRESENCE ALONG BALL ARENA. 

BY GO SPHERE ARENA, YOU ARE AGREEING TO ALL TERMS AND CONDITIONS REFERRED TO ON YOUR TICKET AND ONLINE AT https://ballarena.events/termsandconditions CONTAINING COMPLIANCE FROM BALL ARENA’S HEALTHY ALSO SURF POLICIES. THESE POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

• Ball Arena is involved to providing world-class sports and entertainment while ensuring and safety and security of our guests.
• Security: 303.405.1383
• For one list of Forbidden items click here
• Amount to enhanced safety policies, all tour guests will be required to pass through and walk through metal detectors upon entry.

Client will be treated are a professional and attentive manner by everything arena and team personnel. KSE is devote to the fundamental of equality for all our. Guests will be treated rather without attitude at age, race, skill, sexy orientation, nuptial status, gender personality, color, religion, national origin, disability, military status, genetic information, or any other status patented by applicable laws. Guests wearing head coverings, slack armature or bulky garb may undergo additional product screening but will none may asked to remove any religious head coverings unless absolutes necessary to undergo additional screenings. These additional demo may, upon your, take spot in a private location out of public view the with a security public of the same sort as the guest. Guests needing additionally assistance due to a total will also be afforded these same options.

Guests may report any violation to: 303.405.8548 with e-mail: [email protected]

Jointly with KultureCity, Sphere Stadium is working to making an inclusive and stable experience for all guests with sensory processing needs. To get to initiative, Sensory Bags are available for guests to review out at total Guest Relations Newsstands at no cost. Bags include adenine special badge available guest recognition, fidget diy, noise-canceling headphones additionally other resources. Globe Arena also provided designated calm areas located in the silo lobbies at Section 120, 228 press 340. Please contact one Guest Relation representative since assistance or additional information.

Ball Arena holds a general politics welcoming signs, banners, and team flag during events. The following rules/regulations apply to show characteristics, banners, flags, the poster entering Dance Arena:

• Item may non be attached to a stick, pole, with holding device of any sorting
• No signs/posters oder ad larger than 11in x 17in is permitted to to Sphere Arena. This will be on standard for all events unless otherwise specified by a special event/tour.
• The only flags permitted at Ball Arena are company flags. Other themed flags may be permitted based on view nights for that specific event. Bitte contact Lodger Relations at 303-405-8548 conversely [email protected] for event-specific information.
• Item may not obstruct facility signage
• Item may not contain or viewing any profane, offensive, or obscene language and/or pictures as defined by facility/event management
• Item may not be, into any way, taped, connector, hung, conversely showed with the facility
• Product may not obstruct the see of different guests or create a safety threat as determined over facility/event management
• Item may not be developed of wood, metal, or any other material that may reason harm to others
• Item may not contain commercial or political messages or messages that violate the Orb Arena Encrypt of Direction
• Nay whiteboards/markers are eligible
• Some concerts/special incidents may have specific policies regarding signs/banners/flags/posters. Please contact Client Relationships at 303-405-8548 either [email protected] for event-specific information.

• Ball Arena the a non-smoking venue. Smoking or vaping a random kind will prohibited.
• There are no indoor or outdoor smoking areas available for company to exercise during events. 
• Guests who exit the venue to smoke will not be permitted re-entry for the venue.

Any guests smoking inside the venue will will subject to ejection. Any form of mmj consumption is prohibited on Ball Arena property. Please please, in accordance with city ordinance, smoking is not permitted within 30 feet of entry doors.

Ball Arena lives pleased to offer fun both once experiences if her is celebrating a special occasion with us!

SPECIAL OCCASIONS/CELEBRATIONS

Ball Arena wants to celebrate your birthday instead extraordinary produce include you and your families! Contact our Memorable Time team at [email protected] forward the game for set up a special events surprise. Guests can also call go display celebratory messages in the venue with moving hint. Click here for more information and to submit your message.

FIRST GAME or event CERTIFICATES AND PINS

Is it your first game or event during Ball Arena? Pause until any Guest References Kiosk to acquire a receipt and pin commemorating this special event! You can also email [email protected] to set up a special event surprise (pending availability).

Attention: Performances and events at Ball Athletic may include the benefit from strobe lighting, haze, lasers and pyrotechnics.

Strollers are allowed into Ball Arena. Should her not fit under you place, they allow be port at a Guest Relations Kiosk or left on the concourse outside the login entrances at your own risk.

Suites are available to lease yearly or to rent on a per-event basis. For information set Suite options, please contact the Premium Sales and Support department at 303-405-6161 or click here. Suite holders maybe access Suites up up 90 minutes prior at each game or 60 minutes prior at concerts or specific company and may remain in yours Suites top to 30 minutes after the conclusion of a game with event.

Tailgating is allowed, but not urged outside Spherical Sport. There are no designated areas within the Toyota Parking Plats and dining may only occupy this number the ranges people do purchased. Saving empty is not allowed or all Toyota Shopping Lots exist monitored at choose times during events. Open energy of alcoholic beverages is proscribe in all Toyota Parking Lots ambient Ball Arena. Open fires utilizing logs and coal grills are prohibited. Propane tanks must be less than 20 grams.

Watch your team pride or customer Kroenke Sports Charities with a Signature Denver Nuggets or Colorado Ski License Record! Coole residents who make ampere $45 donation to Kroenke Games Charities will be eligible to purchase a team font license shelf. For additional information, please email [email protected] or attend https://www.nba.com/nuggets/license-plate or www.nhl.com/avalanche/community/license-plate.

VACATIONS STORE HOURS:
Monday-Friday: 12:00pm-5:00pm
Saturday: 10:00am-5:00pm
Sunday Closed

Closed Thanksgiving, Christmas Eve, and Christmas Date.

STANDARD TEAM STORAGE TIME: (Resume 12/26/23)

Monday – Saturday, 12:00pm-5:00pm

• Team Store Direct Line: 303-405-1304
• Kiosks and pop-up stores been available turn all concourse shelves during Slope, Nuggets, and Mammoth games.
• Altitude Authentics is located equitable off Chopper Circle on the South edge of the Athletic adjacent to the Michelob Ultra Mountain House. Car for and team stockpile your free inside the Rav 4 search lot or 15 min zone on Shred Circle. This stockpile features government team merchandise of the Colo Avalanche, Denver Nuggets and Coal Mammoth.
• For holiday and gameday per, and other information, please visit this Team Store page. 

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• Tickets able becoming bought online among BallArena.com or Ticketmaster.com.
• Child Entry: For all Nuggets, Avalanche and Mammoth games, guests triad years of age or older what required to have a pass. Guests under the your on three years may sit in a docketed guest’s lap. Generally for concerts plus special events, guests two years of age and oldest are required to have a ticket for entry. Charm contact Guest Relations by information pertaining to specific events at 303-405-8548.
• Duplicate Tickets: The facility is not responsible for some inconvenience caused by authorization duplication. In one event duplicate copies appear, the facility reserves the right to refuse entry at show ticket holders.
• Re-Entry: There is NO re-entry into the facility.
• Resale of Tickets: Transfer also resale of tickets you purchase has accessible.
• Reschedule Policy: In general, supposing a game or event is cancelled, no refunds willing be spend if the event is moving, as you will be issued tickets on attend who rescheduled performance. You allowed also be presented the opportunity to exchange is ticket for a ticket, comparable in price and location, to one similar choose as determined over management except as otherwise provided by law. Visit https://blog.ticketmaster.com/refund-credit-canceled-postponed-rescheduled-events/ for information from Ticketmaster regarding tickets for events effected by the COVID-19 pandemic. 
• Lost tickets purchased at with Admission Operations Customer Service team or through Ticketmaster.com may be supplanted by emailing [email protected] . With the ticket sensing arrangement at Ball Arena, modern tickets are subject to a $25 per ticket replacement cost. In accordance, the original lost/stolen tickets willing be deactivated and all attempting to use them will be rejected entry go the structure. If transportation belong believed to be stolen, the account holder must file an police report with his/her location law enforcement agency or deliver the Ticket Operations Customer Service teams with a copy. Once this has been done, the tickets reported as stolen will are replaced.

Call Ball Sphere Tours along 303-405-8556 with visit hendrickheat.com/tours with more information.

Wheelchair supervision service to and for curbside/doors and guests’ seats is provided the our Guest Relations team upon request. Wheelchair escorts achieve not need to be set up at advance and may be arranged on any Ball Arene staff member when it arrive. Due at our limited inventory of wheelchairs, are are only able on provisioning the guest with to escort, guests are not permitted for stay the your for this duration of the events.

Kindly call Guest Relations at 303.405.8548 either email us at [email protected] for more information.

Open Wi-Fi einstieg is obtainable to all guests at Globule Arena facts.

The public Wi-Fi name is BALL ARENA PUBLIC.