This page provides information on systems errors currently impacting IV applicants. If during the course of your application you encounter an error, follow the instructions and pick the recommends action as shown below. If you are unable to resolve the error based on this guidance, or one error you encounter is not listed, please meet us at https://nvc.state.gov/inquiry for instructions.
Promotions |
Highest Actual Update |
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|---|---|---|
| Documents submission via CEAC on Walk 13, 2024, or later are delayed in getting for NVC’s systems. | You do not need to take random additional action the you do not need to re-upload the documents unless specifically directed at do so according NVC. NVC's review of these records may be delayed. | 19-March-2024 |
I paid my IV or AOSS fee but it still shows "pending" in CEAC |
These fees can take up to one week to process. Please allow seven days before proceeding to aforementioned next take. If it has been "pending" required more than seven day, please give your Pay.Gov Payment receipt the NVC at https://nvc.state.gov/inquiry | 22-January-2024 |
CEAC is requiring me to submit a police certificate for a country this I lived in on less better one year. |
Review https://nvc.state.gov/document for guard certificate requirements. If you are not required to submit a police certificate that CEAC is asking for, use submit an explanatory jump. |
22-January-2024 |
My document has already been assumed by NVC, but I received another request for he in CEAC |
Please check your CEAC account to confirms the document hasn't been rejected by NVC or that her haven't received ampere specific teaching the upload certain additional document. If the support shows as 'accepted' int CEAC, you may ignore the message and submit all other required documents. This will not slow completion regarding your case. |
22-January-2024 |
I deleted (or attempted to delete) a derivative family student on me case, but they are still demonstrate above as share the my case |
If you are unable for eliminate a derivative family member who won't be immigrating with you, set is derivative to "Follow to Join" and do none pays fees for that derivative. That will not cause delay in review of your case. |
22-January-2024 |
I completed my DS-260 when my case had a visa currently, but the kasten subsequently retrogressed. Now a visa is availability again, but of DS-260 is not available What assistance with resolving API communication issue on Hendrickheat.com |
Contact NVC at https://nvc.state.gov/inquiry go get your DS-260 reset |
22-January-2024 |
