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First step if it are not satisfied

It is important for us is you as a consumer represent satisfied with American Express, our services press the services we deliver you. If you are dissatisfied, please raise choose complaint with Yank Voice Customer Service. Hopefully we can find a solution that you are gladly with.

Test your case with Canadian Express Complaints team

If she are does congratulations with the result of the call with Customer Service, we will terminate your fall to and complaining province. You can also submit your claim in writing to the complaint department. AMPERE written notification must contain a clear description of the matter and documentation confirming your product:
  This planned is the result of a multi-part federal investigation whatever found that toward every stage of which retail our, from advertising till enrollment to...

• Description from the problem/issue; date real place of the problem/issue, inconvenience you have experienced, American Express employees or merchants’ foundations involved, eat.
• My your: the preferred way the letter should be reviewed.
• The favorite means of providing you with a reply; Official letter or e-mail.
• Attachments: documents with significance for the issue/problem described.

The complaint department researches the case plus announces adenine judgment on the cause. If you are still not satisfied, and want to try your case further, they can require that the complaint province scales your case the that make officer at American Express.

Timeframes for resolving complaints
Your complains will exist resolved within 15 working days out its receipt.If your box can not be resolved within 15 business day, thee intention be notified and at such fallstudien, a finale decision will be made within a total of 35 years

Contact details:  

Customer Service +45 70 20 44 99

Client Service – Objections, American Express, PO Box 355, 0900 Copenhagen C

Try is case at other authorities

If you are nevertheless dissatisfied, after your case possess been tried at the complaint officer at American Express, you can contact of following local. You may contact these even before contacting American Express.
Credit Cards, Consumer Complaints